One of the key things I remember from therapist-training is the definition of empathy – “imagine putting your elbow in the bathwater surrounding the client and from that, knowing how it is to live in their world.” Something about the vividness of the metaphor really captured my imagination. I’ve practised being empathic so long now that sometimes the “how?” is hard to explain. I came across this little gem, under three minutes, from the inspiring Dr. Brené Brown at the RSA.